Terms & Conditions

1. Introduction

Welcome to LakesidePaperPress ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our plumbing services and website located at lakesidepaperpress.sbs (the "Service") operated by LakesidePaperPress.

By scheduling a service or accessing our Service, you acknowledge your acceptance of these Terms. Should you not agree with any part of the terms, you are not authorized to use the Service.

2. Service Overview

LakesidePaperPress offers top-tier plumbing services, encompassing but not limited to:

• Urgent plumbing solutions
• Bathroom and kitchen upgrades
• Business plumbing services
• Comprehensive plumbing projects
• Regular maintenance and inspections

Service availability is conditional on site specifics. We reserve the right to adjust or cease offerings at our discretion.

3. Booking and Reservations

3.1 Booking Procedure

To reserve a service, you must:

• Have reached the age of 18 years
• Supply accurate and current details
• Consent to these Terms & Conditions
• Grant entry to the property during agreed times

3.2 Confirmation

Confirmation of your service booking is only guaranteed upon our written acknowledgement. We hold the right to decline service to any individual at our sole discretion.

3.3 Service Availability

Our services are contingent upon the availability of our technicians and access to the job site. We will strive to accommodate your requests for specific appointment times and dates.

4. Payment Terms

4.1 Rates

Our price quotes are provided in £ and encompass all relevant taxes unless stated otherwise. Rates are subject to amendments without prior notification.

4.2 Billing Structure

• Services needed immediately: Full payment due upon job completion
• Projects exceeding £1,000: An upfront payment of 50% required upon reservation
• Remaining balance: Payable upon project completion
• Incurred additional costs (if any): Due upon job completion

4.3 Payment Options

We accept principal credit cards, electronic bank transfers, and official bank cheques. Payment transactions are conducted through secure, encrypted pathways.

5. Cancellation and Refund Guidelines

5.1 Client Cancellation

• If cancelled more than 48 hours before service: Entire deposit refunded
• Between 24 to 48 hours before service: Deposit refund of 50%
• Less than 24 hours before service: Deposit is non-refundable
• Cancelling urgent services: A fee of £100 applies

5.2 Timely Response Offer

For urgent service requests, we offer a 2-hour response commitment. Should we fail to meet this due to unexpected situations, we will:

• Provide a 20% discount for the service visit
• Reassign your appointment to the earliest available time slot

5.3 Delays in Projects

If there are delays in project timelines attributable to unanticipated site challenges or material accessibility, we pledge to update and arrange new schedules suitably.

6. Safety and Workplace Protocol

6.1 Safety Obligations

All homeowners need to:

• Present clear and secure access to the working vicinity
• Report any hazardous materials or conditions
• Keep kids and pets distant from work zones
• Heed safety directives from our technicians

6.2 Premises Readiness

Customers are accountable for:

• Clearing project spaces from personal belongings
• Ensuring an adequate working environment
• Confining pets during service times
• Notifying neighbors about scheduled operations

6.3 Behavioral Expectations

Customers are expected to maintain a hazard-free work atmosphere. We may halt services if workplace conditions present a security threat to our team members or the property.

7. Accountability and Coverage

7.1 Our Accountability

Our liability caps at the sum charged for the service provided. We disclaim responsibility for:

• Already existing plumbing flaws
• Damages resulting from concealed defects
• Subsequent damages due to service disruption
• Complications arising from negligent upkeep

7.2 Insurance Assurance

Our operations are backed by an extensive liability insurance policy. Property owners are responsible for their own property insurance.

7.3 Service Warranty

We issue warranties for craftsmanship that conform to the stipulations of your service contract. Manufacturer warranties apply to products and fixtures.

8. Modifications and Project Adjustments

Project plans are subject to alterations based on on-site conditions, regulatory codes, or availability of materials. We will ensure any such changes are communicated and authorized prior to execution.

9. Exemption due to Uncontrollable Events

Events beyond our control, such as extreme weather events, natural disasters, government mandates, utility interruptions, or supply chain disruptions for materials, absolve us from responsibilities for delays, cancellations, or changes.

10. Privacy and Information Security

We process your personal data as per our Privacy Policy. Utilizing our Service signifies your consent to the collection and application of your data as depicted in our Privacy Policy.

11. Ownership Rights

The intellectual property on our website, including texts, images, logos, and graphics, is safeguarded by copyright and trademark laws. Unauthorized reproduction, dissemination, or derivative works are prohibited without our explicit consent.

12. Applicable Jurisdiction

The contentions arising under these Terms are subject to the laws enforced in United Kingdom. All disputes will seek resolution within the jurisdiction of courts in Manchester, United Kingdom.

13. Terms Amendments

Amendments to these Terms may be enacted at any time. The updates will be displayed on our website tagged with the revised date. Continued usage of our services presupposes acceptance of the revised Terms.

14. Contact Details

For enquiries regarding these Terms & Conditions, please reach out to us at: